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Frequently Asked Questions |
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- What if I am not satisfied with your product (s)
- Are your name brand colognes and perfumes genuine?
- What is a Tester?
- What are the Fragrance Abbreviations?
- What is the difference between Perfume, Eau de Parfum, Eau de Toilette, and Eau de Cologne?
- What is an Ugly Box? Is it still the original fragrance?
- What happens when an item I want is back ordered or out of stock?
- How do I receive Coupons?
- Do You Have Gift Vouchers Or Coupons?
- What if I am not satisfied with your product (s)
Your satisfaction is 100% guaranteed! If you are not happy with the item, please return It within 14- days in original condition you received it, & we will gladly exchange the item, or refund you the purchase price. Buyer pays return shipping charges.
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- Are your name brand colognes and perfumes genuine?
Yes, All our name brand products are 100% genuine. We only carry genuine brand name perfumes and colognes. Absolutely NO imitations or knock-offs. GUARANTEED!
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- What is a Tester?
A tester is a version of a product that comes without the fancy retail packaging and is not used. Testers ship the following ways: Boxed with a cap-Boxed without a cap-Unboxed with a cap-Unboxed without a cap.
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- What are the Fragrance Abbreviations?
EDT: Eau de Toilette EDP: Eau de ParfumCol: CologneC/S: Cologne SprayA/S: After-Shave Spy: Spray Sp: SprayB/L: Body LotionBdy: Body B/P: Body Powder D/P: Dusting Powder Dust: Dusting Pwdr: Powder B/C: Body Cream B/G: Bath Gel Conc: Concentrate P/S: Purse Spray
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- What is the difference between Perfume, Eau de Parfum, Eau de Toilette, and Eau de Cologne?
The differences are simply a matter of the amount or concentration of oils in the fragrance. These oils are called "juice." The highest concentration of "juice" is in perfume (or parfum). Next would be Eau de Parfum, then Eau de Toilette, and finally Eau de Cologne. Actually, Eau de Toilette and Eau de Cologne are generally interchangeable, particularly in Men's fragrances. After Shave has the least amount of oils. The higher the concentration of "juice" the longer your fragrance will last, and the less you need to apply.
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- What is an Ugly Box? Is it still the original fragrance?
It is the original fragrance. The perfume box has defects or noticeable damage. The perfume bottle is in perfect condition. Because of the perfume box imperfections, we can purchase these items at a better discount and pass the savings to you. The boxes may be ugly, but the fragrance is the same and the prices are beautiful.
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- What happens when an item I want is back ordered or out of stock?
We try our best to keep all items in stock, but in the event an item you ordered is misplaced or damaged, we will immediately issue you a credit contacting you via email to inform you when we expect to receive your item in stock. At that time you may reorder.
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- How do I receive Coupons?
We may on occasion offer promotional coupons or specials. Subscribe to our email updates at microtreasures@gmail.com
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- Do You Have Gift Vouchers Or Coupons?
At this time we do not have gift vouchers. We will be adding them in the future.
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